Legal Disclaimer
Legal notices, broadcasting affiliations, trademark acknowledgements, and service limitations.
Disclaimer & Trademark Information
The information provided on this website (https://abscn.cabletvsof.in/) is published in good faith by ABS CABLE NETWORK (Proprietor: ANUPAM SI) for general information and customer service purposes.
1. Authorized Franchise & Service Provider Status
ABS CABLE NETWORK is an independent local cable operator (LCO) and authorized service franchise partner for SITI Cable Networks Limited and SITI Broadband. All trademarks, brand names, service marks, and logos related to "SITI", "SITI Cable", and "SITI Broadband" belong exclusively to their respective owners and corporate entities. Their mention on this website is solely to identify our authorized affiliation and the technical services distributed by us in Paschim Medinipur.
2. Broadcasting Content & Channel Lineup
Channel packages, tariffs, program schedules, and channel availability are subject to periodic modification by individual broadcasting networks, multi-system operators (MSO), and regulatory directives from TRAI (Telecom Regulatory Authority of India). While ABS CABLE NETWORK endeavors to maintain updated channel listings, temporary feed suspensions by broadcasters are beyond our control.
3. Internet Speed & Performance
Broadband fiber speeds quoted represent peak theoretical port speeds delivered over our FTTH network up to your customer terminal (ONT). Actual end-user speeds over wireless Wi-Fi may vary depending on device capabilities, distance from router, internal home walls, or destination server response times.
4. External Links & Website Design Credits
Our website may contain links to external payment gateways or third-party resources. We are not responsible for the content or privacy practices of external websites.
5. TRAI New Tariff Order (NTO) Compliance & Transparent Billing
In accordance with the Telecom Regulatory Authority of India (TRAI) New Tariff Framework, subscribers have the complete freedom to select channels on an a-la-carte basis or choose broadcaster bouquets. ABS CABLE NETWORK ensures that all mandatory Free-To-Air (FTA) channels, Network Capacity Fees (NCF), and Pay Channel MRPs are charged strictly as mandated by law with zero hidden or unauthorized surcharges.
6. Force Majeure, Weather Disruptions & Fiber Maintenance
While ABS CABLE NETWORK maintains an industry-leading 99.9% uptime SLA with dual-redundant optical rings, telecommunication signals may occasionally experience interruptions due to unforeseen events beyond reasonable human control (Force Majeure). These include severe cyclones, monsoon thunderstorm lightning strikes, state electricity grid shutdowns, or accidental optical fiber severance by roadside earthmoving/construction work. Our dedicated on-ground mobile fiber fusion splicing crews are mobilized immediately to restore services in minimal turnaround time.
7. GST & Financial Transaction Integrity
ABS CABLE NETWORK operates as a verified tax-compliant enterprise under Government of India GSTIN: 19IOEPS0002G1Z3. Subscribers are advised to make bill payments only through authorized payment channels:
- Official digital payment QR codes / UPI links provided by ABS CABLE NETWORK.
- Cash or digital POS payments at our registered headquarters in Soyla, Sonakhali (Near BDO Office).
- Authorized field collectors carrying official ABS CABLE NETWORK receipts with GST details.
8. Grievance Redressal & Nodal Contact Point
For any regulatory, broadcasting, billing, or technical grievances regarding SITI Cable TV or SITI Fiber Broadband services in Soyla, Sonakhali, Debra, Pingla, Sabang, and Paschim Medinipur, subscribers may contact our dedicated customer service and nodal cell:
| Department | Contact Information | Availability |
|---|---|---|
| Proprietor & Management | ANUPAM SI (ABS CABLE NETWORK) | Office Hours (8:00 AM - 9:00 PM) |
| Phone / Helpline | +91 8967248808 / 03210291073 | 7 Days a Week |
| Official Email | abscablenet2002@gmail.com | 24-Hour Ticket Turnaround |
| Service Address | Soyla, Sonakhali, Near BDO Office, Paschim Medinipur, WB - 721146 | Walk-in Customer Service Desk |
Frequently Asked Regulatory Questions
Answers regarding consumer rights, broadcasting standards, and fiber network disclosures.
Have Questions Regarding Our Policies or Services?
Our customer care and grievance desk in Soyla, Sonakhali is ready to assist you.